FAQ

We’ve gathered the most frequently asked questions from our guests to help you plan your journey with ease. From reservations to dining and everything in between — find your answers here.

Reservations

Yes, you can change the date of reservation free of charge up to 72 hours before the trip.

Tickets are non-refundable, However, you can keep your tickets for a later booking for up to 60 days from the date of postponement notification.

Our tables are all upstairs and each table has a window. However, if you prefer a front-row table, you can request it when making a reservation but the availability is subject to change upon arrival.
You can book our table through our website and our online platforms (Line Official,Facebook Page). Reservations are confirmed once the payment has been received

Yes, our crew will assist you with a 7 step to the second floor. Wheelchairs can be stowed on the lower deck.

Unfortunately, since the bus is a closed space, any kind of pets are not allowed on the bus.

Joining tables is not our policy. You can be sure that we will not put people who do not know each other at the same table.

The Tour

Yes, child/baby under 3 years old can join the trip (free of charge with no meal provided) but have to be seated with a guardian at all times for safety reasons since we can not install car seats on the bus.

The Quarter Hua Lamphong by UHG hotel. (Floor 2)

The tour is approximately 1h30 long

No, smoking on the bus is prohibited.

For safety reasons, We’ll only drive past the monuments and stop briefly for you to take a photo on the bus.

The difference between lunch, sightseeing, and dinner is lunch and sightseeing will have the guide tour to explain the history of each place while dinner will have a saxophonist to play live saxophone on board.

Yes, there is a restroom available on the lower deck.

The Meal

Yes, We provide halal ingredients for all meals

Due to the traffic law in Thailand, all alcoholic beverages can not be served on the bus.

Children meal available for children between 3-12 years old.

Yes, you can order a child meal for children under 3 years old. Price will be 950 THB/person.

Yes, we can adjust the ingredients as per your preference. Please advise us of your specific requirements at the time of your booking.

Still have questions?

Our team is always happy to assist. If you couldn’t find what you were looking for, feel free to contact us — we’re just a message away.

Discover Thailand’s rich culture and flavor onboard our luxury dining coach.