FAQ

We’ve compiled answer to the questions we received most often, helping you plan your Bangkok Bustaurant experience with confidence.

Reservations

Yes, you may reschedule your reservation free of charge up to 72 hours before your scheduled departure. 

Tickets are non-refundable, However, you may reschedule your booking and use the value of your ticket within 60 days from the date of postponement request.

All guest tables are located on the upper deck, and every table offers a window view. If you prefer a front-row table, you may request at the time of booking. Requests are subject to availability and connot be guaranteed. 

Reservation can be made through our website, Line Official Account, Email, or Facebook Page. Your booking will be confirmed once payment has been received. 

Yes, our crew will assist you with a 7 step to the second floor. Wheelchairs can be stowed on the lower deck.

Unfortunately, since the bus is a closed space, any kind of pets are not allowed on the bus.

No. We do not combine separate booking at the same table. You will only be seated with member of your own party. 

The Tour

Yes. Infants and children under 3 years old are welcome to join free of charge. No meal will be provided, and they must remain seated with parents or guardian throughout the journey, as child safety seats cannot be installed on the bus. 

Check in and boarding takes place on the 2nd Floor of The Quarter Hua Lamphong by UHG hotel.

The experience lasts approximately 1 hour and 30 minutes. 

No, smoking on the bus is prohibited.

For safety reasons, guests remain on board throughout the journey. The bus may pause briefly at selected landmarks, allowing you to take photos from your seat. 

Our Lunch and Sightseeing Tours include live commentary from a our guide, who shares the history and stories behind Bangkok’s iconic landmarks. Our dinner Tour offers a more romantic atmosphere, featuring live saxophone performance on board. 

Yes, there is a restroom available on the lower deck.

The Meal

Yes, All meals are prepared using halal ingredients. 

No. In accordance with Thai regulations, alcoholic beverages cannot be served on board. 

Our Children’s meal available for guests aged 3-12 years old.

Yes, A children’s meal may be purchased for guests under 3 years old at THB 950 per person. 

Yes, We are happy to accommodate most food allergies and dietary requirements. Please inform us of any special requests when making your reservation. 

Still have questions?

Our team is always happy to assist. If you couldn’t find what you were looking for, feel free to contact us — we’re just a message away.

Discover Thailand’s rich culture and flavor onboard our luxury dining coach.